(4.5 / 5)1579+ Ratings

J.Crew Reviews

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Overall Rating

4.5
4 Reviews
  • 567%
  • 433%
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About J.Crew

Jcrew.com is a popular online retail platform known for its wide range of products. The site offers clothes, shoes, and accessories for women, men, and kids. They have a variety of collections including new arrivals, spring classics, Irish linen button-ups, and a new season of dresses. They also feature straw bags and introduce new items like the Colbie buckle sandal.

In addition to clothing, Jcrew.com also provides a selection of children's clothing, cashmere sweaters, women's dresses and shoes, men's suits, jackets, and more. They also have a home category with items for bedding & bath, dining & entertainment, candles & fragrance, decor & gifts, beauty & wellness, home office & tech, travel & gear, and pets.

They also offer a credit card service with Synchrony to bring an even better shopping experience to their customers, offering more points on every purchase and new exclusive perks. This wide range of products and services makes Jcrew.com a comprehensive shopping destination.

J.Crew Pros & Cons

Pros of jcrew.com:

  • Quality Clothing: J.Crew is known for its high-quality, well-made clothing with sturdy fabrics.
  • Refined Designs: The website offers refined yet modern designs that cater to a wide range of tastes.
  • Sales and Offers: J.Crew has an ever-circulating selection of sales and offers, making it easier to find deals.
  • Rewards Program: The rewards program allows customers to save more when spending more, providing additional value.
  • Global Shipping: J.Crew ships to over 100 countries, making it a global shopping destination.
  • Customer Service: While not perfect, customer service is generally available to assist with orders and returns.

Cons of jcrew.com:

  • High Prices: J.Crew is known for its high-end prices, which may be a deterrent for some customers.
  • Quality Control Issues: Some customers have reported issues with quality control, particularly with J.Crew Factory, where items often fit poorly and are made with lower-quality materials.
  • Return Policy Issues: Some customers have experienced difficulties with the return process, including additional fees for return shipping and restock fees.
  • Customer Experience Variability: There have been reports of inconsistent customer service experiences, with some customers feeling ignored or treated poorly by sales associates.

J.Crew Coupon & Discount Codes

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Broken-in T-shirt sale 26% off by using J.Crew promo code

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J.Crew discount 21% off for Giselle sweater-blazer

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J.Crew Customer Reviews (4)

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Isabel Simmons
Isabel Simmons
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Feb 10, 2023
Jean Capps
Jean Capps
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Feb 9, 2023
Josie Davis
Josie Davis
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Feb 9, 2023
Santiago Melikov
Santiago Melikov
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Feb 4, 2023

J.Crew Customer’s Q&A

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J.Crew Features and Benefits

Here are some key features and benefits of jcrew.com:

  • Offers a massive line-up of available clothing articles.
  • Provides refined yet modern designs.
  • Has an ever-circulating selection of sales and offers.
  • Their rewards program offers the chance to save more when spending more.
  • Ships to over 100 countries.
  • Being a J. Crew cardholder comes with a few extra perks beyond elevated rewards rates. Whether having the J. Crew Credit Card or J. Crew Mastercard, there's a $25 birthday gift, free standard shipping from J. Crew and J. Crew Factory, and free standard alterations.
  • Believes in feel-good color… Even if black or navy makes one feel best.
  • Experts in signature categories: cashmere, coats, blazers, pants.
  • Collaborates with the coolest brands out there because creativity is contagious.

J.Crew Pricing

J.Crew prices are displayed in the local currency, and the exchange rate at checkout is guaranteed. Prices for specific items can vary, with examples including:

  • Oversized double-faced metallic jacket: CAD 247, on sale for CAD 235.99.
  • Cuffed mockneck sweater: CAD 247, on sale for CAD 198.99.
  • Johnny-collar sweater with ribbed trim: Original price CAD 118, sale price CAD 99.99.
  • Relaxed crewneck sweater: Original price CAD 98, sale price CAD 79.99.

For the most current and detailed pricing information, visit J.Crew's official website.

About Jcrew.com Payment Method?

Jcrew.com offers a J.Crew Credit Card as a payment method. However, as of April 26, 2024, these credit card accounts, which were previously issued by Comenity Bank, will be acquired by Synchrony Bank. Due to this transition, new applications through Comenity Bank are no longer being accepted. More information about this change will be mailed in the coming months. Additionally, Jcrew.com provides an EasyPay option for payments. Please note that this information is subject to change and it's always best to check the official website for the most accurate and up-to-date information.

J.Crew FAQs

FAQ

J.Crew Alternatives

Here are the top 10 alternatives to jcrew.com:

  1. Bonobos: Specializes in well-fitting chinos and denim, similar to J.Crew. They also offer beautiful tailoring and outerwear.
  2. Banana Republic: Offers a range of styles from formal wear to casual shorts, similar to J.Crew but with more straightforward styling.
  3. Madewell: Owned by J.Crew, shares similarities in aesthetics with a more youthful edge.
  4. Everlane: Known for its transparent production and affordability, offers soft-washed tees, classic denim, and Oxford shirts.
  5. J.Crew Factory: Offers a smaller range of styles but maintains many of J.Crew's hallmarks like slim cuts, solid quality, and timeless looks.
  6. Uniqlo: Known for its innovative and functional clothing designs at affordable prices.
  7. Gap: Offers a wide range of clothing items, including jeans, t-shirts, dresses, and outerwear.
  8. Zara: Known for its fast-fashion clothing for men, women, and children.
  9. H&M: Offers fashion and quality at the best price in a sustainable way.
  10. ASOS: Offers a variety of fashion brands and styles, catering to different body types and personal styles.

These alternatives offer a variety of styles and price points, making them great options for those looking for similar styles to J.Crew.

FAQ

How To Open A J.Crew Account?

To open an account on jcrew.com, follow these steps:

  1. Visit the jcrew.com website.
  2. Look for the J.Crew Credit Card section.
  3. Click on Apply Now or See if you prequalify.
  4. Fill out the application form with the required details.
  5. Submit the application.

After the application is approved, an account will be created. To manage the account, go to jcrew.syf.com/login. If there is no physical card for online registration, click on the green chat icon on the page and type "Register" when the chat responds. Alternatively, call Synchrony at the provided number for assistance. Enjoy shopping at J.Crew!

FAQ

Jcrew.com Return Policy?

J.Crew has a detailed return and exchange policy. They accept returns of unworn, unwashed, undamaged or defective merchandise purchased online or in stores for delivery that shipped to a U.S. address for a full refund or exchange within 30 days of original purchase. Return must be received and processed within 30 days to receive a refund to the original form of payment. Please allow up to two weeks from the date you mail your item(s) back for your return to be processed. For your convenience, online purchases may be returned to a J.Crew store. However, J.Crew merchandise cannot be returned to J.Crew Factory locations. Refunds will be made in the form of the original payment, unless they agree to credit a different payment type. All monogrammed, personalized, lingerie, vintage, altered or final sale items cannot be returned or exchanged. Upon the return of an item, you will forfeit any rewards applied on that purchase.

As for the shipping policy, J.Crew ships to all 50 states; Washington, DC; U.S. P.O. Boxes; U.S. territories; and APO/FPO/DPO addresses. The shipping methods offered during checkout may differ based on your specific shipping address and the items selected. They offer free standard shipping and handling to J.Crew Rewards members on qualifying orders. Shipping and handling charges are per shipping address. Orders that qualify for free shipping and handling will receive free shipping and handling for all addresses. Please allow up to two additional weeks for delivery of all monogrammed and personalized orders. Their flat-rate shipping and handling fees apply regardless of order size or weight. In some cases, the flat-rate charge may exceed actual shipping costs. Your order may arrive in multiple shipments. If your order is sent in multiple shipments (either to the same address or to different addresses), your credit card will be charged separately for each shipment, including prorated shipping and handling charges.

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